PROVIDING ADMINISTRATIVE SUPPORT SERVICES TO SMALL AND MEDIUM-SIZED COLLISION REPAIR COMPANIES
- Centralized Contact Center
- Initial Contact
- Customer Scheduling
- Customer Follow Up
- Post Delivery CSI Screening
- After Hours Phone Support
- Online Estimating Support
- Estimate Review Services
In today’s world of technology, communication with customers can be difficult. A growing number of customers prefer text as their primary method of communication. My Desk Solutions, LLC incorporates the latest technology to effectively communicate with each customer.
Successful contact begins with industry knowledge
With decades of experience in our industry, we employ individuals who understand the importance of your collision facility needs while maintaining a personalized customer experience. You have one opportunity to make a positive first impression and My Desk Solutions has you covered.